A Piece of Cake – 12

…mind could be put down to Buster. Kirsty and Mark recognised that the iCare-Companion had been of great value to them as well. They didn’t feel a need to be so vigilant nor worry if George was bored. They also saw the bigger picture; that, with an ever-increasing proportion of the population being elderly, this technology could make a massive difference not only to old or infirmed people but also to their families and even the communities around t… Continue reading

A Piece of Cake – 4

…isplayed by Buster but couldn’t help wondering just to what extent an iCare-Companion genuinely held these sentiments. Was it part of a routine after-sales customer-feel-good strategy? Buster continued, “What puts you in a very small minority of our customers, George, is that you seem to respect me as an individual and to have confidence in me even though you know that, in reality, you are interacting with the presenting face of a vast network of… Continue reading